Customer Guarantee

Our Commitment

We are committed to providing professional, respectful and practical coaching support that recognises the pressures and responsibilities of education work in the UK.

Satisfaction Promise

If the service does not meet the agreed expectations, we will listen carefully, review the concern and work with you to identify a fair next step. This may include additional support, clarification of expectations or another appropriate remedy.

This promise is in addition to, and does not replace, any statutory right or remedy. Consumer cancellation and refund information is set out in our Terms of Sale.

Support

We aim to respond to support requests promptly and clearly. Users should raise access issues, account questions or service concerns as soon as possible so they can be handled without unnecessary delay.

Contact Information

Email info@griersonteachercoaching.co.uk or telephone +44 7970 413492. Please include the organisation and order or invoice reference where relevant.